At the Hunkeler Innovationdays conference back in March, I spoke with several print service providers who shared their goals for growing and evolving their print and mail businesses. They also talked about challenges in production and how they are approaching new investments. The conversations brought to light three themes driving investments: innovation, workflow optimization and partnership.

Production print providers across industry segments gathered at the Hunkeler Innovation Days (HID) Conference in Switzerland. Attendees were there to make decisions about new investments in print, workflow and finishing. While predominantly a European show, US attendance also increased over 2019.