For Part 2, I spoke with Michael Graf who is the Technology Director of the New York State, Cattaraugus Allegany Boards of Cooperative Educational Services (BOCES). The BOCES organizations were created in the 1930s to meet the educational needs of students in rural New York State school districts. The Cattaraugus Allegany BOCES supports 22 school districts across four counties in southwestern New York state.

Inkjet, toner, offset. Do print service providers need them all? I interviewed two companies who have a mix of technologies to get their perspective on why they use different print platforms, and to understand their customers’ perspectives on print quality.

First, I spoke with Cheryl Kahanec, the CEO of Quantum Group. A full-service commercial printer in the Chicago area, Quantum runs offset, digital, and inkjet printers. Their 250 employees also provide marketing services, e-commerce, direct mail, fulfillment, and logistics to a diverse customer base across most major vertical markets.