Before the pandemic many print-mail service providers had what they thought were solid disaster recovery (DR) plans. These plans included contracts with national and local firms to meet client SLAs in the event of a disaster. Files were transmitted and paper stocks were held in inventory in the event a facility could not produce client statements and invoices. These plans were tested on an annual basis.

June is here. Summer travel has begun. Depending on your geography, restrictions on business and gatherings are over or soon will be. B2B employees are beginning to return to their offices. Mail volumes are up significantly over this time last year and many print service providers are experiencing growth in print volumes across many sectors. After overcoming the hurdles of 2020, the biggest challenge of the summer may be adequate staffing for production volumes.