Before the pandemic many print-mail service providers had what they thought were solid disaster recovery (DR) plans. These plans included contracts with national and local firms to meet client SLAs in the event of a disaster. Files were transmitted and paper stocks were held in inventory in the event a facility could not produce client statements and invoices. These plans were tested on an annual basis.

Inkjet presses from equipment manufacturers (OEMs) have delivered on the promise of lower cost, higher throughput, and better uptime. Many in-plant print operations attribute part of their success to their inkjet adoption strategy. Performing regular preventative maintenance is the key to drive uptime and predictable excellent image quality.

No Short-Cuts

The last year has presented many unexpected changes in production schedules and staffing models. Proper preventative maintenance is more important than ever in unpredictable situations.

Companies of all sizes across all vertical markets are now in an uncertain and uncharted situation due to COVID-19. Many of you may have recently pulled out and used parts of your business continuity and contingency plans. And many of you have found gaps as staff have shifted to working from home.

Competition is fierce in the printing business. Nearly every print operation can buy the same equipment and software you use to run your business.

We recently assisted one of our customers with a major business evolution to inkjet. The company migrated from a cut-sheet toner printing environment to a continuous roll-fed inkjet platform. It’s a journey becoming common as clients demand the flexibility inkjet provides and printing companies scramble to respond.