Lois Ritarossi Lois Ritarossi

Culture Drives Team Alignment and Results

There are many great business books about creating a positive culture. The consistent standard of success includes a culture based on trust, respect and recognition. As a manager and leader, you are responsible for your team and their results. You can impact the culture of your team and your department. Culture lives in conversation. Culture happens in the daily moments among colleagues, in oral and written communications. You can observe your culture in daily and weekly interactions between your staff, customers, partners and others in your organization.

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Lois Ritarossi Lois Ritarossi

Operational Excellence: How Leadership and Innovation Enhance Organizational

Operational excellence starts with a singular vision and a commitment to an extraordinary culture. Recently, I spoke with the director of logistics for a midwestern BlueCross BlueShield healthcare provider. The organization serves 2.1 million members. The manager leads a team of 21, providing printing, mailing and logistics services. His print team is comprised of five people who produce 2.9 million pieces of mail annually.

The director embraces the qualities of a servant leader. He demonstrates empathy, listening, stewardship to the organization and a commitment to the growth of people.

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Lois Ritarossi Lois Ritarossi

What A Dog Trainer Taught Me About Business

My husband and I recently adopted a dog. Champ is a beautiful, smart, boxer, who my sister’s family rescued a year ago. In eight months, Champ bit two other dogs and he was uncontrollable around other dogs, doorbells and strangers coming into the house. He needed a new home and a new environment where he was safe, loved and not a threat to other dogs. So, Champ came to live with us.

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Lois Ritarossi Lois Ritarossi

Never Stop Learning

A critical element of professional growth is continuing growth through education – formal and informal. Talking with other industry leaders, there are some consistent elements that are key to success.

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Publication Features

Lois publishes articles in these industry publications.