I recently had the pleasure of speaking with four IPMA members on our Webinar: The Present and Future of In-Plant Print Mail Communications. You can view the replay here.

Our webinar panelists included Tammy Golden, Assistant Commissioner of Document Solutions at State of Tennessee and Mike Lincoln, State of Colorado Printer. In a recent IPMA blog, I shared how Tammy and Mike assessed their teams and services so they could adapt and grow. Both teams implemented changes and experienced growth in 2021. On the webinar, they shared how they are responding to staffing challenges and paper shortages while leveraging strong partnerships to meet their clients’ needs for printing and mailing.

The webinar included two additional speakers, Lauren Tarbet: Copy Supervisor, Pflugerville (Texas) Independent School District, and Danelle Clark, Enterprise Correspondence Technologies Manager, American Family Insurance.

I hope you attended some great online webinars in the last year. Events where the content was salient, the speakers were engaging, the technology worked well and there was relevant interaction with the attendees. At the end, you felt it was worth your time to attend.

I suspect you have also attended some ineffective online events that were not well delivered, and you tuned out, or were bored and began multi-tasking during the event. Or worse, left